Setting up Account Notifications

Available settings

You can control when and how you would like to receive notifications from Cloud 66. There is a range of events that trigger notifications, which can be sent as emails or via Slack or Webhooks.

Editing account notifications

  1. Open your Dashboard
  2. Click on your account avatar (top-right) and select Account Settings
  3. Click on Notifications in the left panel
  4. Click on the tab for the notification type (either Account notification or Application notifications)
  5. Next to each notification type, click on the icon(s) of the channel through which you want to be notified. (Clicking the icons of already active channels deactivates them)

Billing notifications

If you would prefer for your billing notifications to go straight to your finance team, you should create a Finance user using their email address, and then (optionally) deactivate finance notifications to your primary account.

Notification channels

Browser notifications

Browser notifications use HTML5 to notify you of your selected events directly in supported browsers. Once enabled, your browser will ask your permission for these notifications to be shown.


Email notifications are enabled by default for all users. By default, you will get an email for a number of events, with the exception of account suspended notifications. You can easily turn email notifications on or off for each type by clicking on the email icon.


Slack is a real-time messaging, archiving and search application developed by Tiny Speck.

Visit the Slack Integrations page and select the Cloud 66 integration. Choose the channel you would like to receive notifications in (or create a new one), and click Add Cloud 66 Integration. You will then receive a URL, which you can provide in Cloud 66 integration modal.


The Webhooks standard uses HTTP POST to connect different systems, and is very simple to use but very powerful.

All notification types from Cloud 66 can trigger a webhook. To setup your webhook, click on the Webhook icon. There you can enter the URL for your webhook endpoint and test it to see how it behaves.

Each event type has its own payload that is sent to the endpoint via HTTP POST. The payload is the same as the one used with the API with two additional fields: timestamp and event_type:

timestampEpoch timestamp of when the event was sent
event_typeType of the event, see below

The following event types are available:

Event TypeDescription
account.provision.okAccount provisioned succesfully
account.provision.failAccount provision failed
account.redeploy.okAccount redeployed succesfully
account.redeploy.failAccount redeploy failed
server.stoppedServer heartbeat stopped
server.backonSever heartbeat restored
job.failJob run failed
job.backonJob run succeeded (after fail)
process.downProcess is down
app.authApp authorized to access the account
app.deauthApp deauthorized from accessing the account
account.redeploy.hook.failAccount redeployment hook failed
account.deploy.startedAccount deployment started

Service account notifications

Service accounts let you centralize your Slack notifications under a single account, so that people can leave and join your team(s) without any danger of disrupting or duplicating your notifications.

Unlike normal account notifications, service account notifications are set at application level, rather than at account level. You can receive service account notifications via Slack or webhooks, but not via email because service accounts don't have (real) email addresses associated with them.

For more detail on setting up service accounts please read our separate guide.

Slack notifications for service accounts

To set up Slack notifications for a service account:

  1. Ensure you have set up Slack as a notification channel
  2. Create a service account & assign it permissions for the application
  3. Open the application and click Settings in the left-hand nav
  4. Click the Notifications tab
  5. Click on the Switch User dropdown at the top-right of the Personal Notifications panel and select the service account
  6. Click on the Slack icons next to the notifications you wish to enable

Webhooks for service accounts

To set up webhooks for a service account:

  1. Create a service account & assign it permissions for the application
  2. Open the application and click Settings in the left-hand nav
  3. Click the Notifications tab
  4. Click on the Switch User dropdown at the top-right of the Personal Notifications panel and select the service account
  5. Click on the Webhook icon next to a notification trigger that you wish to enable
  6. Paste in the URL of the webhook you wish to call when that trigger occurs, and click Enable Webhook
  7. Repeat for any other webhooks you would like to set up

Copying notification settings between apps

Since service account notifications are at application level, it would be time consuming to drill down into each app one at a time to check on the settings. Instead you can use the admin interface to view and copy settings between your applications. To access the admin interface:

  1. Click your avatar at the top right of the screen and then Account Settings
  2. Click on Notifications in the Account panel on the left
  3. Click the Service Account Notifications tab at the top of the main panel
  4. Type in the service account you want to query in the format user:username and/or type in the name of the app that you wish to query in the format app:app-name
  5. You will now see a list of all of the apps that match your filter(s), along with the current notification settings for each one - you can copy notifications into an application by clicking the copy icon at the top-right of each application panel
  6. A drawer will open from the left with dropdown that lets you select the source of the notifications (i.e. one of your other apps) that you want to copy
  7. Check the notification settings are correct and then click the Copy button
Enabling two-factor authentication (2FA)